Case Management

Medicaid waiver and private case management

We help you understand which program fits, guide you through the application, and coordinate your services once you are approved.

Georgia Medicaid waiver programs

ICWP and CCSP at a glance

Georgia Medicaid waiver programs that help individuals with ongoing health and care needs live safely, comfortably, and as independently as possible in their homes and communities.

ProgramIndependent Care Waiver Program (ICWP)Community Care Services Program (CCSP)
Who we serveAdults ages 21 to 64 with qualified condition(s)Seniors 65 and older with qualified condition(s)
Case managementIncludedIncluded
Home-delivered mealsAvailableAvailable
Emergency responseAvailableAvailable
How to startApply for ICWP on Georgia.gov, then contact us for help with next stepsVerify eligibility through Empowerline, then book with us

Services and resources offered through our waiver programs

What your care plan can include

  • Case management
  • Adult day services
  • Alternative living arrangements
  • Behavioral support
  • Counseling
  • Environmental modifications
  • Financial management
  • Personal emergency response
  • Personal support
  • Respite care
  • Skilled nursing
  • Specialized medical equipment
  • Vehicle adaptations

No Medicaid? We can still help

Private case management

Our private case management program supports individuals without Medicaid coverage who need ongoing assistance. You get an experienced professional who checks in regularly and serves as your trusted liaison.

  • Medicaid & waiver navigation
  • Care coordination
  • Crisis intervention
  • Senior & disability planning
  • Private pay case management

NSP1RE TO BE GREAT

Compassionate support. Trusted guidance. Better outcomes.